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Element Appliance Services

Effective Date: March 30, 2026

Element Appliance Services (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or services.

1. Information We Collect

When you contact us or submit a form (including Facebook Lead Ads), we may collect:

Full name
Phone number
Email address
Address or postal code
Details about your appliance or service request

We only collect information necessary to provide our services.

2. How We Use Your Information

We use your information to:

Respond to service requests
Schedule appointments
Provide repair estimates
Communicate about your service
Improve our services and customer experience

We may also contact you regarding your request via phone call, SMS, or email.

3. Facebook Lead Ads

When you submit your information through Facebook Lead Ads:

Your information is securely transmitted to us
We use it only to contact you regarding your inquiry
We do not sell or share your information with third parties for marketing purposes

Your data is also subject to Facebook’s Privacy Policy.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to:

Complete a service (such as ordering parts required for your repair)
Comply with legal obligations

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

6. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data

To make a request, please contact us using the information below.

7. Cookies & Website Tracking

Our website may use basic cookies or tracking tools to improve user experience and analyze website traffic. You can disable cookies in your browser settings at any time.

8. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you can contact us:

Element Appliance Services

📞 778-879-4834

📍 Serving the Lower Mainland, British Columbia

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.t here

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Privacy policy

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